ITIL

            ITIL is a basic guideline of concepts that are involved in the Information Technology field. ITIL also provides standards for testing and certifications. Mainly it gives a detailed description of many important types of IT practices, which could include comprehensive checklists, along with tasks and procedures that an IT company could incorporate to it’s needs. As of right now ITIL is currently on version 3, which has grown from providing a great service to being the best in the class. There are four levels of certification within V3 and are as follows: Foundation level, intermediate level, expert level and finally the master level.

            The Foundation level is the first level and once completed a person may continue on to the other levels. The Intermediate level provides two specific streams of education- the service lifecycle “Management” focused stream, and the service capability “Process” focused stream. Included are many types of modules and each module focuses on a different stage of the ITIL V3 spectrum. The Intermediate level is the core of the qualifications scheme, and the modular setup allows users to select specific certifications that interest them, based on their requirements in education. The next level is ITIL Expert level and is awarded to anybody who has achieved a number of certifications within V3. The final level is the Master Level which is awarded to people who have finished all the levels and can prove their knowledge level within a real world working environment.

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